Refund policy

Requesting a Return

To request a return, please email partnerships@irollingshop.com within 30 days of delivery. Please include:

• Your order number
• The item you wish to return
• The reason for your request

Please do not send any item back without our prior written approval. If your return is approved, we will provide return instructions and the applicable return address.

Return Eligibility

For hygiene and safety, items that have been opened or used are not eligible for return, unless they arrived damaged, defective, or were sent in error.

Damaged, Defective, or Incorrect Items

If your item arrived damaged, defective, or was sent in error, please contact us at partnerships@irollingshop.com as soon as possible. Include your order number, a brief description of the issue, and clear photos of the item and packaging where applicable. We will review your request and provide the next steps.

Refunds

Once your approved return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method.

Contact Us

For return or refund questions, please contact us at partnerships@irollingshop.com.