Privacy policy

IROLLING Privacy Policy

Last updated: July 30, 2026

IROLLING operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). IROLLING is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot reasonably identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including payment card and financial-account information, transaction details, payment method, payment confirmation, and other payment details.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.

• Communications with us, including information you provide when contacting customer support.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information:

• Directly from you, when you create an account, use the Services, communicate with us, or otherwise provide information to us.

• Automatically through the Services, including from your device and through cookies and similar technologies.

• From service providers that enable certain technologies or process information on our behalf.

• From partners or other third parties.

How We Use Personal Information

Depending on your interactions with us, we may use personal information to:

• Provide, tailor, and improve the Services. This includes processing payments and orders, arranging shipping, facilitating returns or exchanges, managing accounts, remembering preferences, enabling reviews, and improving or personalizing your shopping experience.

• Market and advertise. We may send marketing, advertising, and promotional communications by email, text message, or postal mail, and display advertising for our products or services on the Services or other websites, including based on prior purchases, cart activity, and other activity on the Services.

• Maintain security and prevent fraud. We use information to authenticate accounts, provide secure payment and shopping experiences, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our Services and users.

• Communicate with you. We use information to provide customer support, respond to inquiries, and maintain our business relationship with you.

• Meet legal obligations. We may use information to comply with applicable law, respond to valid legal process, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

• Shopify, vendors, and service providers that perform services on our behalf, such as payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.

• Business and marketing partners that provide marketing services or help us advertise to you. Their use of your information is subject to their own privacy notices.

• Third parties when you direct, request, or consent to a disclosure, such as to ship products to you or through social media widgets or login integrations.

• Our affiliates or other members of our corporate group.

• Parties involved in a business transaction, such as a merger or bankruptcy, or where needed to comply with law, enforce our terms or policies, or protect the Services, our rights, and the rights of our users or others.

Depending on where you live, you may have the right to opt out of the sharing of your information for targeted advertising. To make a request, contact us at partnerships@irollingshop.com.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and third parties located in countries other than where you reside.

We may use Shopify features that use information from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business. For those features, Shopify may be responsible for processing certain personal information and responding to related privacy requests.

Third-Party Websites and Links

The Services may link to websites or online platforms operated by third parties. If you follow a link to a site not controlled by us, review its privacy and security policies and terms. We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party sites or content. Information you share on public or semi-public venues, including third-party social platforms, may be visible to other users without restriction on its use by us or third parties.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe a child has provided personal information to us, contact us at partnerships@irollingshop.com to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, the personal information of individuals under 16 years of age.

Security and Retention

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information sent to us may not be secure while in transit; please do not use unsecured channels to send sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have the following rights, subject to applicable law and any permitted exceptions:

• Access / Know: Request access to personal information we hold about you.

• Delete: Request deletion of personal information we maintain about you.

• Correct: Request correction of inaccurate personal information.

• Portability: Request a copy of certain personal information or its transfer to a third party.

• Opt out of sale, sharing, or targeted advertising: Request that we not process your personal information for these purposes where applicable law provides this right.

You may make a privacy request by emailing partnerships@irollingshop.com. We may need to verify your identity before processing a request. Where permitted by law, you may designate an authorized agent to make a request on your behalf; we may require proof of that authorization and may ask you to verify your identity directly.

We will not discriminate against you for exercising your privacy rights. You may opt out of promotional emails at any time by using the unsubscribe link in those emails. We may still send non-promotional messages, including messages about your account or orders.

Where applicable, we honor the Global Privacy Control opt-out preference signal for the browser and device used to visit our website. Other than Global Privacy Control, we do not respond to “Do Not Track” signals.

Complaints

If you have a complaint about how we process your personal information, contact us at partnerships@irollingshop.com. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you live. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or an equivalent UK mechanism, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website, update the “Last updated” date, and provide notice where required by applicable law.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your privacy rights, email partnerships@irollingshop.com.