Shipping policy

IROLLING Shipping Policy

Last updated: July 31, 2026

Thank you for shopping with IROLLING. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are processed after payment has been successfully authorized. Please allow time for your order to be prepared and transferred to the shipping carrier.

Orders are generally processed on business days only. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Destinations

Available shipping destinations and shipping options will be shown at checkout. We reserve the right to limit or decline orders to certain locations where shipping is unavailable or restricted.

Shipping Costs

Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase.

Delivery Estimates

Delivery times depend on the shipping destination, carrier, selected shipping method, and other factors outside our control. Any delivery dates or transit times provided at checkout or in a shipping confirmation are estimates only and are not guaranteed.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.

Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order. IROLLING is not responsible for delays, failed deliveries, or lost packages caused by an incorrect, incomplete, or undeliverable address provided at checkout.

If you need to request an address correction or order cancellation, contact us as soon as possible at partnerships@irollingshop.com. We will make reasonable efforts to assist, but we cannot guarantee changes or cancellations after an order has been accepted or transferred for fulfillment.

Delays

IROLLING is not responsible for delays caused by shipping carriers, customs processing, weather, holidays, incorrect shipping information, or other events outside our reasonable control.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, incomplete, incorrect, or appears to be lost in transit, please contact us at partnerships@irollingshop.com as soon as possible. Include your order number, a description of the issue, and clear photos of the item and packaging where applicable.

We will review the issue and, where appropriate, work with the carrier or fulfillment partner to determine the next steps.

Customs, Duties, and Taxes

Where applicable, customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country. These charges are not controlled by IROLLING and may vary by location.

Contact

For shipping questions, please contact:

partnerships@irollingshop.com